Goutam Joshi
Head of Digital Applications @Mitie
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WORK HISTORY
Head of Digital Applications @Mitie
London, GB
As Head of Mitie’s Digital Applications, I lead diverse capabilities to steer transformation projects and pioneering the implementation of AI products and applications within the business. Covering various technologies like AI and Cognitive Services, Web/ Mobile development, SAP Applications, Integration and Big Data Platforms I drive innovation, efficient delivery in a highly cost-sensitive environment with agility and managing partner relationships.• Establishing AI capability delivering agentic AI systems and setting up standards for a secure, scalable and governed AI adoption • Enabled multi-million pounds in cost savings and avoidances by delivering AI solutions within span of a few months• Set-up governance for all AI agentic solutions - low-code, pro-code and third-party across platforms• Spearheading various key projects in Digital space; delivered cost avoidance of more than £800k and negotiated strategic contracts saving £millions• Fostering a \"product\" rather than \"application\" mind-set• Providing solutions for official-sensitive customers alongside others• Leading teams to win several industry awards including AI, Mobile and Data (insight) areas
EDUCATION
Savitribai Phule Pune University
Bachelor’s Degree, Computer Science
Savitribai Phule Pune University
Master’s Degree, Computer Science
SKILLS
ABOUT GOUTAM JOSHI
A proficient leader with 22 years of experience driving innovation, transformation, and delivery across enterprise and digital platforms. I specialise in shaping organisations for the Agentic AI era—leading the design and deployment of intelligent systems that scale, adapt, and deliver measurable business value.My expertise spans AI Development, Big Data platforms, Systems Integration, ERP ecosystems, and Web & Mobile Development, underpinned by deep experience in insourcing, outsourcing, and hybrid delivery models. I’ve led global teams, negotiated contracts from £300k to £20m, and built high-performing, cost-effective teams that consistently deliver results.As Head of Digital Applications, I’ve pioneered the implementation of Autonomous AI Agents and multi-agent frameworks, including the Agentic Mesh and Control Tower architecture. My work has enabled enterprise-wide implementation and orchestration of AI agents across platforms laying the foundation for scalable, secure, and governed AI adoption. As an Executive Advisor to Mitochondria Ventures B.V, I provide strategic counsel on the firm’s AI direction, technology roadmap, and venture development strategy.Notable achievements include:• Spearheading implementation of Autonomous AI Agents and multi-agent framework delivering measurable efficiency gains and 90%+ automation accuracy• Architecting the Agentic Mesh and Control Tower, integrating low-code, pro-code and third-party AI Agents from across platforms• Negotiating contracts up to £20m delivering considerable cost savings and avoidance.• Successfully leading multi-million change programmes• Steering teams to achieve up to 90% reduction in incidents and exceptions• Recipient of multiple industry awards for innovation and delivery excellenceAdept at bridging the gap between business strategy and technology innovation, I focus on turning inventive ideas into practical, scalable solutions that deliver tangible outcomes for organisations and their customers.
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