Goutam Panda

About Goutam Panda

Having 6+ years of IT experience in International banking domain with exposure to AS/400 technologies, IBM AIX, Unix, Power BI and DataPower* Around 6+ years of experience in IT Production Support in Area of of Private Banking Investment Banking and Trading Applications.* Expertise in Free format Python coding* Currently works as part of an Application/Production Support Team that provides software release, database maintenance and support to existing systems and building and implementing new systems.* Extensively worked in attending production calls, troubleshooting the application and resolving bugs.* Have excellent logical, analytical & debugging skills Possesses high working qualities with good interpersonal skills,* Extensive experience in Incident, Problem and IT Change management.* Significant experience in 24/7 production environment support.* Expertise includes working on: GitHub,Service Now, Aldon, Confluence, IntelliJ, Postman,GoAnywhere, FileZilla, DB Visualizer,Postgresql, Putty, Spyder* Proficient in IBM Proprietary Technologies and tools: IBM iSeries, SQL/400, DB2, System i Navigator, MQ Explorer, IBM OnDemand, IBM websphere application server, IBM Integration BUS (IIB), Websphere Message Broker* Excellent communication and interpersonal skills with a keen understanding of business applications, their Integration and a proven ability to adapt to new areas.* Exposure to all stages of Software Development Life Cycle, sound understanding of Testing concepts, Process and Methodologies.* Experienced in Oncall and L3 support for 24 X 7 production support projects.* Providing support on Bank ATM installation/Denomination group change/IP change/config file change* Directly involved with client/L2 support for 3rd party payment/Real time payment* Having knowledge on ACH/NACHA payment file process/reprocess.

Experience

1. Senior Consultant

   IBM

   Nov 2022 — Present

   Provide L3 Support for critical Production issues and provide bug fixes in the source code based on the type and priority of issues and business requirement of the financial sector client.• Over 5+ years of IT experience in International banking domain with exposure to AS/400 technologies, IBM AIX• Expertise in Free format Python coding• Expertise includes working on: GitHub,Service Now, Aldon, Confluence, IntelliJ, Postman,GoAnywhere, FileZilla, DB Visualizer,Postgresql, Putty, Spyder• Proficient in IBM Proprietary Technologies and tools: IBM iSeries, SQL/400, DB2, System i Navigator, MQ Explorer, IBM OnDemand, IBM websphere application server, IBM Integration BUS (IIB), Websphere Message Broker• Excellent communication and interpersonal skills with a keen understanding of business applications, their Integration and a proven ability to adapt to new areas.• Exposure to all stages of Software Development Life Cycle, sound understanding of Testing concepts, Process and Methodologies.• Experienced in Oncall and L3 support for 24 X 7 production support projects.* Providing support on Bank ATM installation/Denomination group change/IP change/config file change* Directly involved with client/L2 support for 3rd party payment/Real time payment* Having knowledge on ACH/NACHA payment file process/reprocess.

Education

• Lalgarh Ramkrishna Vidyalaya (W.B.B.S.E)

  10th, General

  2005 — 2010

• Paramanandapur Jagannath Institution

  12th, Science

  2010 — 2012

• Mallabhum Institute of Technology, WB

  Engineer’s Degree, Computer Science

  2012 — 2016

Skills

• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Powerpoint
• Core Java
• Php
• Php Applications
• Phpmyadmin