Goutam Kumar Sahoo

SAFe PO/PM®|PSPO-A®|CSPO-A®

Role
Lead Digital Product Manager at Wells Fargo
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Goutam Kumar Sahoo

Results-driven Digital Product Management Professional with 20+ years of experience in product strategy, development, and execution. Expertise in Data-driven product innovations, Agile methodologies, stakeholder management, and data analytics. Adept at leveraging market research, user experience design, and emerging technologies to drive business growth. Passionate about integrating Artificial Intelligence (AI) into product development to enhance customer engagement, optimize workflows, and drive strategic impact.

Experience

  1. Lead Digital Product Manager

    Wells Fargo

    Feb 2021 — Present · Bengaluru, IN

    Developed and executed product strategy aligned with business objectives, driving increase in CSAT and improving customer engagement.• Conducted market research, competitive analysis, and customer feedback assessments to explore new product opportunities.• Designed and managed AI-enhanced data analytics dashboards, improving decision-making efficiency.• Coordinated cross-functional teams (engineering, UX, and business stakeholders) to deliver high-impact product releases.• Prioritized backlogs and sprint planning, leveraging Agile best practices for seamless execution, improving development cycle efficiency.• Spearheaded risk assessment and compliance adherence, ensuring regulatory requirements were met and reducing compliance-related issues.• Managed end-to-end product lifecycle, from ideation to go-to-market execution, ensuring business alignment.• Analysed KPIs and performance metrics, implementing strategies that boosted product engagement and improved NPS.Led a 6-month transformation project to revamp 8 key consumer web pages, achieving:• 10% reduction in bounce rates, improving user engagement.• 40-70% increase in page views, indicating enhanced content exploration.• 5-10% conversion rate uplift, directly contributing to business KPIs.• 10-15% improvement in customer satisfaction scores, boosting app ratings.

Education

  • Odisha University of Technology and Research

    Bachelor's degree, Computer Software Engineering

    2001 — 2005

  • Xavier Institute of Management(XIM Bhubaneswar)

    MBA, SYSTEMS AND MARKETING

    2008 — 2011

  • Demonstration Multipurpose School

    Matriculation and +2, 10th and +2

    1989 — 2001

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Goutam Kumar Sahoo — Lead Digital Product Manager at Wells Fargo in Bengaluru, KA, IN | Unifers