Gouspak Shaikh
Aspiring Customer Success / Customer Solutions Manager | Sales-to-CS Transition | Driving Client Retention & Growth | M.Com | 3.5+ Years Client-Facing Experience
- Role
- Sales Business Development Customer Support Specialist at Deluxe Digital Advertising
- Location
- Belagavi, KA, IN
- LinkedIn followers
- 500 followers
About Gouspak Shaikh
Customer Success professional with 4+ years of experience managing dynamic client…
Experience
Sales Business Development Customer Support Specialist
Oct 2022 — Present · Belgaum, IN
I am working as an sales and Customer for Deluxe Stationery Supplies LLC and discharging my duties in following way.1. Handling Inquiries from email, calls and WhatsApp and consistently achieving Targets 2. Converting leads from above mediums 3. Complete department handling from price workout to delivery4. Coordinating with various departments of the company to make the process effective and efficient5. Time management team management6. Work load managementCustomer handling7. Motivating team members 8. Maintaining healthy relationship with our suppliers and existing customers9. Involving in each step of the process be it a drafting quote to any issues pertaining to the delivery of the goods 10. Finding the backlogs and solving them to make the process as simple as possible so that we can safeguard our clients from the hassle and make their journey as convenient as possible.Looking forward to explore lot of opportunities around me with skills and abilities.Looking forward for the organisation where I can grow along with my company where I will be treated as human being.I am passionate about operational tasks, motivating colleagues, and excelling in customer support. Providing solutions to customers is the favorite aspect of my work, where I thrive in delivering exceptional service and resolving their needs.
Education
Rani Channamma University, Belagavi
Bachelor of Commerce - BCom
2014 — 2016
Basheban
Maratha Mandal Degree College Belgaum
2014 — 2016
Rani Channamma University, Belagavi
Master of commerce
2017 — 2019
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