Gourav Sisodia

Exam Invigilator @IDP Education Ltd

Delhi, IN

Exam Supervision and Compliance: Ensured strict adherence to exam protocols by supervising candidate identification, test environment setup, and procedural checks. Maintained a secure testing atmosphere, reducing potential issues related to exam integrity.Candidate Management and Conflict Resolution: Addressed candidate inquiries and managed concerns to provide a positive testing experience. Actively resolved conflicts to minimize disruptions and maintain a professional environment.Technical Troubleshooting: Coordinated with IT teams to quickly resolve technical issues, such as connectivity problems, ensuring minimal delays and uninterrupted testing sessions.Organizational and Administrative Support: Efficiently managed administrative tasks, including shift scheduling, office cleanliness, and supply inventory. Handled vendor coordination and payments during supervisor absence, demonstrating initiative and reliability.Candidate Engagement and Testimonials: Engaged candidates to provide feedback and testimonials, enhancing the center’s reputation. Managed outreach for reviews on platforms like YouTube, showcasing a commitment to maintaining high standards of service.