Gour Mishra
Deputy General Manager Quality @Tata Motors
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WORK HISTORY
Deputy General Manager Quality @Tata Motors
Pune, IN
Adept at analyzing and addressing customer requirements, developing and improving processes to meet and exceed customers’ expectations. Knowledge of APQP, Six Sigma, PPAP, FMEA, Lean Manufacturing, Kaizen, Kanban, Poke yoke, measurement systems, Problem solving mechanisms like 8D Process, 7 Diamond Process, 7 QC ToolsExpertise in Quality Assurance of supplier parts which entails a wide range of automotive parts such as Proprietary Parts and Assemblies, High Level Assemblies, Wiring Harness, Switches & Electronic Controls, Electricals, Brake System Components, Steering, Suspension, Seats, Trims, Plastic and Rubber Parts, Aesthetic /Decorative Parts, Painted Parts, Bumpers, Hoses, Sheet Metal Parts, Fabricated Parts, Extruded Parts, Castings, Forgings, etc.Expertise in delivering quality for flawless launch of passenger cars, ensuring adherence to APQP, PPAP, Quality Standards. Proficient in handling multiple suppliers and effective resolution and prevention of quality issues. Played a critical role in the successful launch of Tata Zest, Bolt and Nexon.Product Quality Score improvement, Warranty Cost reduction, Yield Improvement, troubleshooting all technical problems, Supplier Improvement.Worked closely with Fiat Chrysler Automobiles Plant team at Ranjangaon,Pune, for ensuring smooth launch and production ramp-up of Tata Nexon. Was SPOC for Nexon parts quality issues at Fiat Chrysler Automobiles, Ranjangaon,Pune. Ensured all parts quality issue resolution and achievement of Critical Quality Targets for Nexon like Line FTQ, Customer Product Audit, Track test, Tata PDI.Warranty issue resolution and warranty cost reduction of critical components like Door Latches, Electrical Controls, Window Regulators, switches, Control Cables etc. by design modifications and improving reliability. Working closely with Plant Quality team, Manufacturing, Engineering and Vendors for identification of potential quality issues and their timely resolution
EDUCATION
Jack Welch Management Institute
Leadership and Strategic Management
National Institute of Technology Durgapur
Bachelor of Engineering (B.E.), Mechanical Engineering
National Institute of Technology Durgapur
Higher Secondary, Physics, Chemistry, Mathematics, Biology
West Bengal Board of Secondary Education
High School, Science
SKILLS
ABOUT GOUR MISHRA
I am a Seasoned QA professional and leader with passion for Excellence and delivering First Time Right Quality. Expert in Supplier Quality Management, Launch Quality Management, Quality Systems Implementation, Product and Process Quality Audit, Defect prevention and elimination, Troubleshooting and Root Cause Analysis, Process improvement, Design improvement, PPAP, Implementation of Daily Work Management, Creation of Quality Standards, Identification of CTQs, establishing required control systems for CTQs, Addressing Internal and External Customer issues, Maximizing Production lines up-time and Minimizing losses and disruptions due to quality issuesI have rich experience of working on New Product Launches. I have worked closely with all the launch teams in Tata Motors for a wide range of projects - Tata Indigo,Indigo CS, Vista, Manza, Zest, BOLT, Tiago. By working collaboratively with launch teams, I have gained expertise in predicting potential quality issues and addressing them upfront in order to ensuring flawless launch quality.On a personal level, I am a decisive and committed individual, with meticulous attention to quality and detail with a sense of urgency to get the job done on time and achieve targets in fast paced environments. Dedicated to creating a collaborative team environment for achieving business targets with excellence and speedMail id : m••••••••@gmail.com. Contact Number +91••••••••91.
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