Thomas Willingham

About Thomas Willingham

This guy doesn’t just ship features—he ships understanding.”That quote stuck with me because it captures how I approach product management: not just building great software, but building clarity, for customers, for teams, and for the business.I’m a Senior Product Manager with over 15 years of experience at the intersection of product management, technical marketing, and customer enablement. My focus is on enterprise SaaS and cloud platforms, delivering scalable solutions that don’t just work, but work for real people in real environments.I started my journey deep in the tech stack, working hands-on with enterprise systems, cloud architectures, and user workflows. That technical foundation gave me an edge as I moved into product marketing and later into product management, allowing me to speak the language of both engineering and customers.At Microsoft and beyond, I’ve led cross-functional teams to launch and scale cloud-based platforms like Azure Virtual Desktop, helping customers from startups to Fortune 500 companies deploy confidently and successfully. Whether it’s gathering customer feedback to refine roadmaps, or aligning field enablement with release readiness, I bring a systems-thinking mindset to every phase of the product lifecycle.A few things I’m proud of- Driving adoption of Azure Virtual Desktop in enterprise accounts, increasing usage by 10x through direct customer engagement- Designing streamlined release readiness processes that cut post-launch support tickets by 75%- Led a technical marketing team supporting key GTM and launch efforts across Azure and EMS scenarios, driving 66% of revenue through high-impact demos, content, and field enablement.I thrive in roles that require blending strategy with storytelling, field input with engineering velocity, and a deep commitment to solving meaningful customer problems.Let’s build something that matters and makes sense.

Experience

1. Technical Marketing Engineer

   NetApp

   Aug 2025 — Present · US

Education

• Lewis & Clark College

  Computer Science and Anthropology

• US Marine Corps

  Administration and Computer Science

Skills

• Software as a Service (Saas)
• Online Help
• Operating Systems
• Technical Presentations
• Agile Methodologies
• Product Management
• Software Documentation
• Technical Writing
• Virtualization
• Mobile Devices
• Platform Evangelism
• Vdi
• Saas
• Technical Documentation
• Enterprise Software
• Cloud Computing
• Content Management
• Microsoft Azure
• Product Marketing
• Public Speaking
• Content Development
• Windows Server
• Technical Communication
• Troubleshooting
• User Experience
• Content Strategy
• Servers
• Windows Azure