Sumit Goswami
Trust & Safety | Zendesk expertise | Data & Content Management | IT Support | AWS | MS Office | Linux | Windows | Networking
- Role
- Escalation Specialist at TaskUs
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Sumit Goswami
Seasoned Operations Associate with over 6 years of experience in Quality, Compliance and…
Experience
Escalation Specialist
Oct 2024 — Present · Indore, IN
Trust & Safety focus: Enforcing policies fairly and consistently. • Zendesk expertise: Ticketing, macros, tagging, and escalations. • Attention to detail: High QA scores and accuracy. • Email & response handling: Professional and empathetic communication. • Data security awareness: Compliance with GDPR and internal policies.
Education
Devi Ahilya Vishwavidyalaya
Bachelor's degree
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