Michael McPherson
Director of Human Resources | Strategic People Leader | Talent Development, Culture & Compliance
- Role
- Director of Human Resources at Mission Point Resort
- Location
- Traverse City, MI, US
- LinkedIn followers
- 500 followers
About Michael McPherson
I am currently the Director of Human Resources at Mission Point Resort on beautiful Mackinac Island. As a member of the Executive Committee, I leverage my professional education and experience to lead high-performing management teams while building strong employee and guest relationships in fast-paced, service-driven environments.My passion lies in driving organizational success through the development, mentoring, and training of leaders and employees—empowering teams to consistently exceed expectations. I focus on implementing policies and best practices that foster an employee-centered, high-performance service culture with a strong emphasis on quality, engagement, and guest satisfaction.Core Competencies:Full-Cycle Domestic & International Talent AcquisitionHuman Resources & Legal ComplianceCulture & Brand BuildingEmployee Retention & EngagementBenefits Administration & Open EnrollmentSocial Recruiting, Campus & Trade Show RecruitmentStrategic Planning & Change ManagementEmployee Training & DevelopmentSafety & Risk ManagementMulti-State / Multi-Unit HR LeadershipIn addition, I am an experienced speaker and trainer, delivering programs for companies and employer groups across Michigan and throughout the U.S. My areas of expertise include employee engagement, unemployment cost management, employee documentation, supervision, recruiting and staffing, exceptional customer service, risk management, and related workforce topics.For more information or to connect, please reach out via LinkedIn InMail.
Experience
Director of Human Resources
Sep 2018 — Present · Mackinac Island, MI, US
Education
Central Michigan University
Master's, Human Resources Management
1984 — 1987
Western Michigan University
Master, Public Administration/Human Resource Mgmt
1999 — 2005
Western Michigan University
Bachelor of Science, Public Administration/Organizational Communication
1999 — 2001
Skills
- Time Management
- Strategy
- Management
- Team Building
- Talent Management
- Conflict Resolution
- Employee Benefits
- Job Descriptions
- Training & Development
- Policy
- Organizational Development
- Training
- Performance Management
- Employee Training
- Customer Service
- Deferred Compensation
- Guest Service
- Compensation
- Onboarding
- Payroll
- Analysis
- Performance Appraisal
- Administration
- Employment Law
- Process Improvement
- Legal Compliance
- Benefits Administration
- Leadership
- Software Documentation
- Talent Acquisition
- Temporary Placement
- Human Resources
- Employee Relations
- Interviews
- New Hire Orientations
- Documentation
- Program Management
- Recruiting
- Hris
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