Gordon Mankin

About Gordon Mankin

I\'m a versatile business leader with proven success in spearheading strategic business…

Experience

1. President Owner

   Lighting Supply Guy

   May 2017 — Present · Irvine, CA, US

   Transformed traditional lighting distribution business through digital innovation and data driven modern operational practices. Directed data-driven digital transformation strategy, implementing cross-platform analytics and customer-centric KPIs through ERP and eCommerce integration, resulting in 30% reduction in servicing costs and enhanced B2B customer experience Led cultural transformation to build high-performing hybrid workforce, increasing remote staff to 75% while maintaining productivity Redesigned core business processes to optimize efficiency and scalability, while supporting 95%+ customer and employee retention Implemented cloud-based infrastructure enabling successful transition to remote-first operations through 7 SaaS platform integrations Developed multi-channel sales strategy, growing Amazon to a top five customer Demonstrated business resilience through COVID-19 crisis while maintaining operations and team cohesion

Education

• University of Nebraska at Omaha

  MS

• University of Nebraska at Omaha

  BSBA

Skills

• Fintech
• Business Planning
• Operations Management
• Financial Services
• Agile Project Management
• Product Management
• Portfolio Management
• Integration
• Payment Cards
• Project Portfolio Management
• Business Relationship Management
• Credit
• Emerging Payments
• Operational Risk
• Internet Banking
• Cards
• Relationship Management
• Business Case
• Change Management
• Technology
• Pmo
• Leadership
• Program Management
• Governance
• Vendor Management
• Banking
• Strategy
• E-Commerce
• Mobile Payments
• Emerging Technologies
• Strategic Partnerships
• Process Improvement
• Project Management
• Credit Cards
• Electronic Payments
• Debit Cards
• Contract Management
• Compliance
• Strategy Development
• Payments