Gordon Kwan
Manager & Technology Delivery Lead @Eq Bank
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WORK HISTORY
Manager & Technology Delivery Lead @Eq Bank
Toronto, ON, CA
Reporting directly to the Senior Director, Technology Delivery:• Resource manager and oversight of Business Analysis and Quality Assurance activities• Talent management and coaching of 20+ direct and indirect technology delivery and support resources.• Technical and Application Release oversight for the Bank\'s Core Banking System Platform with a particular focus on the areas of Personal Banking, Retail & Commercial Lending.• Horizontal Technical Platform Lead and Program Manager for Personal Banking, Retail & Commercial Lending.
EDUCATION
Scrum Alliance
Certfied Scrum Product Owner (CSPO®)
University of Toronto
H.B.Sc., Financial Economics & Psychology
Scrum Alliance
Certified Scrum Master (CSM®)
University of Toronto School of Continuing Studies
Certificate in Business Analysis
SKILLS
ABOUT GORDON KWAN
A dynamic, curious minded, and process-focused Business and Technology Integrator with a unique hybrid of significant and diverse experience in Business Analysis, Quality Assurance, Client Management, and Financial Service Operations within the Banking and Information Technology sectors. A big picture collaborator and team player who applies a detailed, analytical approach to delivering exceptional results on time and within budget. With expertise in: Incident, Problem, and Change Management.Business Analysis: scope and impact assessment, business requirements elicitation and documentation, functional specifications documentation, structured analysis, object-oriented analysis, and business process flow review and documentation.SDLC: analysis, requirements definition, system integration and implementation, and user acceptance testing.Industry Experience: capital markets, asset transactions/settlements, equity and fixed income securities, and market derivatives.Technical Experience: Core Banking including Retail and Commercial Lending, Wealth Management, Regulatory/Compliance, and Accounting/Finance.
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