Gordon Wu
Manager, Powered HR Servicenow @KPMG UK
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WORK HISTORY
Manager, Powered HR Servicenow @KPMG UK
London, GB
EDUCATION
Imperial College London
Bachelor of Science (BSc), Physics with Theoretical Physics
Hwa Chong Institution
Singapore-Cambridge GCE A Levels
SKILLS
ABOUT GORDON WU
Delivery consultant for ServiceNow technology for client HR functions. Using knowledge of HR processes and the ServiceNow HRSD product, I guide organisations to fully benefit from ServiceNow\'s capabilities. This often includes integrating with the client\'s HCM solution (typically Oracle, Workday or SuccessFactors) and finding the right balance in integrating data, connecting processes and joining up the employee/manager experience. I am familiar with typical challenges faced by HR organisations, such as reducing costs, improving employee experience, increasing technology adoption, rationalising global teams and regulatory/ compliance requirements. Often, technology solutions are effective only when accompanied by sufficient business alignment and change, and I actively steer clients on this to improve the success of projects. I have a high level understanding across all HR processes, and strong process knowledge in the following: Onboarding, Offboarding, Query Management, Knowledge Management and Employee Document Management.
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