Gordon Dsa

About Gordon Dsa

Overall 21+ years of work experience in boutique environments, departments office processes, Administration, Audits, covering a broad range of responsibilities. Handled AML / KYC requirements / Compliance, in Banking and Financial atmospheres; Liaise with the regulators like the Reserve Bank of India and other Financial bodies to be aware of any upcoming regulatory changes, for ensuring total KYC/AML/Compliance implementation; Monitor adherence to the provisions of policies and apply new policies and procedures wherever appropriate; Ensuring regular training and ensuring the implementation of KYC/AML/Compliance requirements are fulfilled by the staff and on risk awareness including management and control of risk; Enhancement & monitoring of existing risk & compliance frameworks; Developing and maintaining systems for the effective implementation of any audit findings; Last handled a team of 40+, including Sales Managers, Team Leaders and Cash counter heads; Good domain knowledge of work processes, MS-Office and Problem solving Skills, Service delivery & operations Management; Excellent Leadership, Management, Recruitment skills; Excellent Presentation and Communication skills with ability to give presentations and training sessions to staff / clients; Team Builder, with constant mentoring, coaching and training of staff; Quick and efficient learner, open to new processes and willing to implement better procedures for the betterment of the Company; Preparation of strategies and monitoring projections for targeted sales and revenues; Ensuring Client Retention, Data Building, and Business Development; Monitoring the SLA and Client money receivables ensuring they are well below the sanctioned/approved limits; Exhibited skills in team supervision and Client Relationship management as well as exceptional communication abilities to cut across the organizational levels and accomplish targets;

Experience

1. Branch Manager

   Frr Forex Pvt Ltd

   Nov 2016 — Present · Bengaluru, IN

   Full accountability for setting and meeting operational goals;• Preparing, analyzing and monitoring projections for targeted sales and revenues for the financial year as to the volume of Foreign Exchange and Cross selling business/es;• Monitoring rates and market conditions for best deals;• Periodically reviewing / monitoring the branch MIS to ensure continuity of profitability;• Strategizing, meeting and appointing business partners for further business generation;• To conduct periodic meetings with the sales team and preparing and executing market strategies for ensuring maximum business through meetings / cold calls;• Monitoring clientele MIS and ensuring there are no leakages in the existing clientele business;• Analyzing and submission of reports as required by the Management;• Overall supervision of the branch;• Strictly ensuring AML and KYC compliance;• Ensuring cross selling products like Insurance, Inward Money Transfers, Prepaid cards, etc;• Training newly joined staff; Independently conducting seminars / training sessions to bankers and other business associates;(Based on Detection of counterfeit currencies & Travellers Cheques; Presentations on MoneyGram/Western Union Money Transfers);• Required to have excellent team management and client management skills;• Appraising performance of staff, as annually required by the Management;• Handling a team of 40+, which included the sales, wholesale, retail and accounts teams;• Ensuring Client SLA and Client money receivables are well within the sanctioned limits.

Education

• R K Academy

  K C College

  1976 — 1987

• R.K. Academy

  SSC

  2016 — 2020