Goran Stepanovic

Account Delivery Manager, Capital Markets Technology, Major Canadian Bank Account Team @DXC Technology

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2017 — Present

Account Delivery Manager, Capital Markets Technology, Major Canadian Bank Account Team @DXC Technology

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CA

Responsible for overall operations, delivery and customer satisfaction for Capital Markets Line of Business on the CIBC Account.• Lead the Account Service Team (AST) and all delivery organizations to cost effective delivery of agreed upon services to the target Line of Business.• Identifying and driving key growth opportunities through consultative approach with the target Line of Business.• Develop and maintain senior management relationships with the customer making sure DXC is recognized as strategic partner and key enabler in Bank’s Go-to-Market.• Lead cross functional team including 3rd party vendors to ensure DXC is seen as “Safe pair of hands”.

EDUCATION

1996 — 2002

Belgrade University, Faculty for Electrical Engineering

BSc.E.E., Telecommunications

2008 — 2010

COTRUGLI BUSINESS SCHOOL

EMBA, Executive MBA

SKILLS

Team ManagementArchitecturePre-SalesConsultingSalesProduct ManagementManaged ServicesIntegrationDigital TransformationIT Service ManagementOutsourcingSoftware Project ManagementItilTelecommunicationsMicrosoft Sql ServerLeadershipIT StrategyVirtualizationBusiness Process DesignProject PlanningKey Account Management.netStrategyIT ManagementSoftware DevelopmentEnterprise SoftwareSales ManagementForecastingBusiness AnalysisBusiness IntelligenceBusiness ProcessProject ManagementManagementTeam LeadershipSolution SellingOracleRequirements AnalysisCloud ComputingSales OperationsProfessional Services

ABOUT GORAN STEPANOVIC

Extensive consulting, business development and sales experience in IT solutions and services, especially related to Banking Digital Transformation.Proven ability to bridge the gap between the technology and the business, understanding the technology drivers and opportunities that are emerging, whilst being able to translate that into a business impact. Capability to collaboratively develop business case to prove value through operational and financial metrics.Specific experience with clients in Financial Services Industry in GTA, both Tier-1 and Tier-2 financial institutions.Experience introducing, proving value and architecting specific banking solutions and services including core banking transformation, digital channel consolidation, UX intensive applications, tactical line of business applications as well as range of managed services and outsourcing scenarios.Track record of meeting and exceeding financial and customer satisfaction targets.Constant focus on customer and their outcomes.

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Goran Stepanovic — Account Delivery Manager, Capital Markets Technology, Major Canadian Bank Account Team at DXC Technology in Toronto, ON, CA | Unifers