Goran Dzatev
Operations Manager @Virgin Limited Edition
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WORK HISTORY
Operations Manager @Virgin Limited Edition
VG
EDUCATION
Kensington and Chelsea College, London
AAT Level 2 Certificate in Accounting
Ss. Cyril and Methodius University in Skopje
Bachelor's degree, Faculty of Agricultural Sciences
European Bartender School
Mixology Ceritificate, Hospitality and Recreation Marketing Operations
Hotelschool The Hague
Food and Beverage Management Advanced Accreditation , Hospitality Administration/Management
Kensington and Chelsea College, London
Certificate in ILM Management and Leadership, Human Resources Management/Personnel Administration, General
SKILLS
ABOUT GORAN DZATEV
Highly effective Hospitality Manager with 20 years of experience specializing in providing flawless, upscale, professional guest service experiences, Food andBeverage Management, staff development and maintaining excellent customer satisfaction. Offering an array of skills in logical problem solving, budgeting, streaming business operations, team management and functional collaboration. Strong ability to oversee the launch of successful venues with a track record of success multi-tasking in dynamic environment.SUMMARY OF SKILLS• Hospitality Management• Private Resort Management• Estate Management• Guest Accommodation• Employee Training and Mentoring• Purveyor Management• Efficient Scheduling• Event planning and Execution• Procurement Management• Health and SafetyStrategic Menu Development• Team leadership and proven ability to excel under pressure• Superb organization skills and confidence• Outstanding personality, a natural leader, and a great motivator• Budget, Cost and Inventory Control• Planning and Development• Personal License Holder \"The hospitality industry is about people and cultures and the difference in expectations that comes with that. I believe that treating every customer as an individual, with attention and respect is the key to a successful experience.\"
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