Goraksh Dravid
Aspiring Project Coordinator | AI-Driven Project Management Learner | Skilled in Project Scheduling, Stakeholder Management & Agile Tools
- Role
- Customer Support Specialist at OJCommerce
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Goraksh Dravid
I am an AI-driven Project Management learner with 3+ years of experience in customer…
Experience
Customer Support Specialist
Nov 2023 — Present
Coordinated with logistics, operations, and support teams to, across multiple US e-commerce platforms- Designed workflows to streamline communication, reducing resolution timelines by %- Acted as the, ensuring SLA compliance and reporting progress to management.
Education
Coventry University
Bachelor of Engineering - BE
2017 — 2020
Acropolis Institutions
Higher National Diploma
2013 — 2016
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