Gopi Raj

Customer Success Program Manager

Role: Customer Success Program Manager at EshipJet.ai- Multi-Carrier Shipping Software for Inbound & Outbound Logistics (Parcel, LTL, TL, FTL)
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Gopi Raj

5 Years of Product Devolopment Exposure and operations management exposure

Experience

Customer Success Program Manager
EshipJet.ai- Multi-Carrier Shipping Software for Inbound & Outbound Logistics (Parcel, LTL, TL, FTL)
Jul 2023 — Present · Hyderabad, IN
I specialize in implementing and integrating ERP systems to help businesses operate more efficiently by unifying key functions such as sales, finance, and operations into a single, streamlined platform. With hands-on experience managing end-to-end ERP projects, I handle everything from initial setup and configuration to customization, third-party integrations, and post-deployment optimization.My approach focuses on aligning ERP solutions with real-world business processes to ensure they are not only technically robust but also practically effective. By automating manual tasks, improving data accuracy, and enabling seamless communication between systems, I deliver solutions that drive measurable business value and operational excellence.

Contact information

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Current company

EshipJet.ai- Multi-Carrier Shipping Software for Inbound & Outbound Logistics (Parcel, LTL, TL, FTL)

Technology, Information and Internet · 22 employees · Founded 2020 · Plano, Texas, United States

EshipJet.ai is a #1 leader in Generative AI-powered warehouse and logistics solutions, delivering automation, intelligence, and real-time visibility across the global supply chain. Our platform combines RFID technology with advanced multi-carrier shipping to optimize both outbound and inbound logistics, ensuring cost efficiency, accuracy, and resilience. With native integrations into leading ERP and WMS systems like SAP S/4HANA, Acumatica, NetSuite, Infor, Microsoft Dynamics, and Epicor, we provide seamless orchestration from order creation to final delivery. By uniting Generative AI, RFID automation, and deep ERP connectivity, we help organizations streamline operations, cut freight spend, and achieve true end-to-end logistics optimization. Our Products ShipperCopilot 6.4 – An AI-powered multi-carrier platform for Parcel, LTL, TL, and FTL shipping, with built-in connectivity to FedEx, UPS, DHL, Saia, XPO, and regional carriers. It automates carrier selection, optimizes routes in real time, and manages exceptions before they disrupt operations. ShipperCopilot 6.4 also supports employee shipping, allowing enterprises to efficiently send materials and equipment to staff and remote offices, and caput shipping, capturing and consolidating data across carriers for compliance, auditing, and cost analysis. RFID Nexus 3.0 – A smart RFID solution that automates inventory tracking across warehouses, docks, and yards. It eliminates manual scanning, improves accuracy, reduces shrinkage, and accelerates fulfillment. When paired with AI, RFID Nexus 3.0 builds a real-time digital twin of the supply chain, enabling predictive insights and proactive responses to inventory risks. Imayl 9.0 – A logistics communication and tracking tool for inbound package receiving, providing live visibility, predictive alerts, and branded notifications. It streamlines supplier collaboration, reduces missed or delayed shipments, and ensures smooth inbound flow across facilities.

eshipjet.ai

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