Gopinath Ml
VP at IDEN
- Role
- Account Delivery Manager at Hewlett Packard Enterprise
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Gopinath Ml
Leading Business and IT Service consultants.
Experience
Account Delivery Manager
Aug 2014 — Present · Hyderabad, IN
Account Delivery Manager for Major clients and providing call centre support for its US operations• Supervising professionals of India and of Philippines for smooth functioning of services by providing them on-time IT support• Administering new build and upgrading the previously built site by providing network, server, technical, service desk and data center support• Introducing new technology, design, build & upgrades for infrastructure• Active involvement in planning, testing and implementing technology refresh programs• Taking support initiative for data center, network & IT support for India & US and ensure its timeliness• Imparting training to the employees for enhancing their soft & technical skills• Identifying prospective clients from various sectors and generating business, thereby achieving business targets• Analyzing and planning innovative strategies for bringing business to the company• Building healthy bonds with new clients through regular interaction and being a single point of contact for them• Discussing and consulting with management on latest business trends with a view to introduce innovative products / services in future• Reviewing business leads on daily basis through regular meeting with tower lead • Holding presentations on dashboard every week and month, based on customer reviews
Education
Madurai Kamaraj University
Master's degree
State Board of Technical Education and Training
DCSE
Skills
- Business Relationship Management
- Management
- Business Development
- Service Delivery
- Itil
- Pre-Sales
- Team Management
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