Gopinath J
Splunk Core Certified Consultant |AIOps | Observability | SRE | Thought leader | Splunk ES Admin, Cyber Defence Analyst | ITSI |Prince2 certified | Freelance | On Job Support |Corporate Training
- Role
- Security Engineering Technical Leader at Cisco
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Gopinath J
Strategic IT Leader | AIOps, Observability, and Cybersecurity Innovator As a…
Experience
Security Engineering Technical Leader
Oct 2023 — Present · Hyderabad, IN
Led and managed global operations of the Splunk SGS COE-Ops across Europe, India, the US, and Costa Rica, supporting multi-region observability and infrastructure needs.• Oversee ITIL-aligned incident, problem, and change management in ServiceNow, ensuring minimal disruption to production environments.• Drove adoption and optimisation of Splunk Cloud, SOAR, ES, ITSI, and O11y for internal teams and business units, delivering a ~30% increase in operational efficiency.• Implemented AI OPS and event-driven automation to proactively eliminate recurring incidents, reducing repeat issues by 40%.• Integrated Splunk Platforms with Federated Search Capabilities to multiple Stacks as part of Search and Index Next generation Project (SING), streamlined Data ingestion through Docker HFs and Edge Processor as a part of Data Ingest Next generation Project (DING)• Defined performance metrics and operational processes in alignment with Splunk Inc.\'s global COE standards, ensuring process consistency across regions.• Instrumented Splunk Observability Cloud for infrastructure monitoring, enhancing real-time visibility and reducing incident detection time by 40%.• Integrated Splunk Cloud, Splunk Observability (O11y), Splunk IT Service Intelligence (ITSI), and Splunk SOAR into a unified ecosystem for end-to-end application monitoring, predictive alerting, and automated remediation — reducing MTTR by 45% and significantly improving service resilience.• Ensured 99.9% uptime and performance reliability of Splunk RZ and DEVRZ infrastructure across critical business units.• Drove vendor management activities, including contract performance reviews, SLA tracking, and cost optimisation.• Partnered with Cisco-Splunk global leadership to execute a unified COE Ops roadmap, accelerating project delivery timelines by 20%.• Mentored 12+ engineers across shifts, fostering technical growth, knowledge sharing, and operational excellence.
Education
Mahatma Gandhi Institute of Technology
B.Tech, Electronics and Communications Engineering
2009 — 2012
Loyola Polytechnic
Diploma, Electrical, Electronics and Communications Engineering
2006 — 2009
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