Gopichand Narayan Urkande

About Gopichand Narayan Urkande

I am a passionate Salesforce developer with extensive experience in an agile scrum environment where he has successfully contributed to multiple banking projects with hands-on expertise across Sales Cloud, Service Cloud, and Experience Cloud.He specializes in building scalable solutions using Lightning Web Components (LWC), Apex, triggers, batch Apex, flows and have also worked on Omni-Channel implementations and developed intelligent, automated experiences with Einstein Bots.He has 5x Salesforce certifications that reflect her commitment to maintaining best practices and staying current with the latest platform innovations. He has also gained experience in deployment management, utilizing tools such as VS Code, Workbench, Data loader,Copado, and Auto-RABIT to ensure smooth and efficient release processes.

Experience

1. Salesforce Developer

   HCLTech

   Apr 2023 — Present · Nagpur, IN

   Project: PENFED CREDIT UNION BANK • Developed Lightning Web Components and customized components for improved UI/UX.• Created and maintained Apex classes, including batch processing for handling large data sets-• Worked on conversion of workflows and process builders into more efficient flows.•Einstein Bot Maintenance - Build a bot from scratch and regularly updated Einstein Bot for optimized performance.• Utilized AutoRABIT for efficient deployment and version control.•Operated within an agile scrum framework, ensuring successful delivery of user stories.• Also worked on administrative work which includes Creating and managing reports and dashboards- Configured public groups, support processes, and email alerts- Implemented flows and validation rules to enforce business logic and data integrity.

Education

• North Maharashtra University

  Bachelor of Engineering - BE

  2010 — 2014