Gopichand Jala
Customer success Manager
- Role
- Customer Success Manager at Curatal
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Sep 2024 — Present · Bengaluru, IN
Client Onboarding.Platform Adoption & Platform usage metrics.Interview Coordination OversightCustomer Relationship ManagementHiring Success OptimizationIssue Escalation & ResolutionBusiness Reviews & ReportingCustomer Retention & ExpansionCustomer Feedback & Product Improvement.Interview completion rate,Customer satisfaction (CSAT, NPS)Time-to-first-interviewInterviewer matching success rate.
Education
Govt. Polytechnic College
Diploma of Education, Mechanical Engineering Related Technologies/Technicians
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