Gopal Luhar

About Gopal Luhar

I believe that even in a fast-paced environment, the best work comes from the ability to…

Experience

1. Senior Associate

   FBSPL

   Jan 2021 — Present · IN

   In my job, I carefully give out tasks, making sure they\'re done right and on time. I also share smart ideas to help clients improve how they do things. As the leader of the Lead Generation project, I use tools like iContact and MS Office to make sure everything goes well and turns out positive.1. Delivering real-time customer support to clients located in Australia.2. Virtual assistant experience. Worked efficiently as VA.3. Assigning tasks to team members as needed.4. Ensuring timely completion of assignments within specified deadlines for clients.5. Implementing corrective actions when required to enhance project outcomes.6. Familiarizing oneself with project requirements and adhering to company policies.7. Conducting training sessions for new trainees, focusing on client-specific processes.8. Meeting planned schedules and targets, ensuring timely project completion.9. Identifying crucial skills essential for project success based on client requirements.10. Providing valuable recommendations to clients to improve their business processes.11. Taking charge of major client tasks and responsibilities.12. Efficiently resolving client queries to ensure smooth operations.13. Detail-oriented with excellent attention to detail.14. Experience working remotely.15. Utilizing a diverse range of tools such as CRM, MS Excel, MS Word, MS PowerPoint, Apollo, Kendo, and ContactOut.