Gopalan Raghavendra

WORK HISTORY

EDUCATION

ABOUT GOPALAN RAGHAVENDRA

Promoted to Team Manager- Vendor Management Services at Compunnel. Working as Senior Executive - Vendor Management Services at Compunnel. Worked as Senior Associate - Data Insights & Quality with Insight Alpha, Okhla, Delhi, India. Insight Alpha is an expert service network, providing industry experts/advisors ways to connect with clients in various domains through consultation calls. Maintaining the hygiene for advisor database and internal IA Platform. Updating profiles within IA with key account information, understanding the data flow and suggesting ways to capture right data within the right sector and declassifying as per the sectors and sub-sectors. Checking the quality of the data being showcased on the IA platform in terms of the expert\'s data. Worked as a Lead Associate (Operations) with WNS GLOBAL BUSINESS SERVICES. Initially started working with WNS GLOBAL BUSINESS SERVICES as Senior Associate (Advisor Relations) for Guide point & later on was promoted as a Team Lead. Additionally, worked as Senior Associate at BT, wherein I processed claims for customers with regard to their internet & telecom bills. Prior to this, worked as a Senior Practitioner at Concentrix for YouTube, wherein I was responsible for Online Content Mining & Monetization. In addition to this, worked as a Process Associate at Sand Martin Consultants, wherein I oversaw the claim\'s adjudication & process training. Furthermore, worked as a Direct Marketing Executive/Trainer at Medecins Sans Frontieres(MSF) wherein I garnered patronage and initiated program promotion among educated class for providing healthcare needs to remote locations of the country. Post Graduated from ITM-SIA B-School, specializing in Marketing. Skilled in MS-Office, Training, Public Speaking & Team Management.