Gopalakannan P
Salesforce developer || software engineer || 3D Artist || Freelancer|| Social ID : \" @gopal_1860 \"
- Role
- Salesforce Developer at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Gopalakannan P
Results-driven Salesforce Developer and Platform Engineer with 3+ years of enterprise…
Experience
Salesforce Developer
May 2025 — Present · Bengaluru, IN
Developed custom functionalities using Lightning Web Components (LWC) and Aura Components to deliver intuitive and responsive user interfaces.• Built and optimized Apex Classes, Apex Triggers, and Validation Rules following Salesforce development best practices.• Designed Lightning Flows, Screen Flows, and automation processes using Process Builder and Workflow Rules to streamline business processes.• Configured and customized Experience Cloud portals for enhanced partner and customer engagement in retail workflows.• Implemented solutions on Salesforce Sales Cloud and Service Cloud, including Case Management, lead conversion, and opportunity lifecycle automation.• Integrated AppExchange products like Formstack to build and manage dynamic forms, document automation, and workflows.• Built Chatbots and configured Omnichannel Routing to enhance customer support efficiency within Service Cloud.• Customized Salesforce environments with Custom Metadata Types, Record Types, Page Layouts, and Compact Layouts.• Managed User Access Controls through Profiles, Permission Sets, Role Hierarchies, and Sharing Rules.• Maintained detailed Functional and Technical Documentation for features, user stories, and process implementations.• Participated in Sprint Planning, Weekly Stand-ups, and User Story Grooming using Agile methodologies with tools like JIRA.• Collaborated with team members for peer code reviews, knowledge sharing, and ensuring quality standards.
Education
Dhivya College of Education
Biology, General
Paavai Engineering College
Bachelor of Engineering - BE
2018 — 2022
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