Gopala Krishna Karuturi
Associate Director @Cognizant
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WORK HISTORY
Associate Director @Cognizant
Hyderabad, IN
EDUCATION
Bachlor of Computer Science from Osmania University
Bachlor of Computer Science, Computer Science
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Professional Program in Fin Tech- Specialization :, Payments and Lending
ABOUT GOPALA KRISHNA KARUTURI
A versatile, accomplished & goal-oriented professional with over 29+ years of experience in Global Offshore Operations for Banking & Lending Services in Large scale account set-up, Service delivery, Consulting, Pre-Sales, Digital transformation, P&L ManagementCurrently Managing Service Delivery and Program management for one of the top 3 Mortgage Data Analytics provider covering Loan Servicing & Flood Determination portfolio’s across multiple locations with 2500+ FTE of span-High-energy, focused Service Delivery professional in Service Delivery Management, Change Management, P&L Management and Digital Transformation-Built business units from scratch to well running, highly profitable and sustainable entities-Developed superior business acumen with onsite & offshore program set-up,contract management and account financials- Led large scale service delivery across multiple locations with multi hundred headcount- Deep expertise in Mortgage (commercial as retail) and Banking/lending/- Digital Transformation of business processes using Robotics, Intelligent automation, Platforms and other digital assets-Driving customer experience transformation utilizing Analytics, AI and other tech solutions across multiple Processes and SOW’s-Proven success in end-to-end service delivery management and ensuring effective management of various resources to client requirements; capabilities in optimizing / process performance and efficiencies
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