Gopal Singha

Apple Certified IT Support Specialist | macOS & iOS Expert | Windows & Linux Server Administration | Network & Customer Support Professional

Role: Senior Services Engineer (Apple Premium Partner) at Tresor Systems Pvt. Ltd.
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

EngineeringView LinkedIn profile

About Gopal Singha

I am a Customer-focused IT Support Professional with over 9 years of experience…

Experience

Senior Services Engineer (Apple Premium Partner)
Tresor Systems Pvt. Ltd.
Oct 2018 — Present · Kolkata, IN
Apple Ecosystem Support – macOS, iOS, device configuration, and user training • System & Network Administration – Windows Server (2003–2022), Linux servers, DNS, DHCP, NAT, Firewall rules • IT Infrastructure & End-User Support – hardware/software installation, remote support (TeamViewer, LogMeIn), and peripheral integration • Customer Experience & Service Management – delivering technical support with a strong focus on customer satisfaction and relationship building • Team Leadership – mentoring and managing technical support teams in high-paced Apple Premium Reseller environments

Education

Punjab Technical University
Bachelor of Science - BS
2011 — 2014

Contact information

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Work email
•••••@myimaginestore.com
Personal email
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Current company

Tresor Systems Pvt. Ltd.

Retail · 611 employees · Founded 2009 · New Delhi, Delhi, India

The Imagine Store, a premium reseller outlet for Apple is the best place to test-drive and explore Apple products because it’s the one place where you can find everything about Apple – including some of the most knowledgeable Apple people. Imagine store has the best trained manpower who are next to you within the minute you step into the store and assist you in selecting the product best suited to your needs. Shopping by appointment Free personal shopping appointments have been designed keeping in mind your busy schedule. We value your time enough to guarantee you uninterrupted attention during your visit to the store. Visit, Experience and Enjoy the Imagine ambience without feeling obligated to buy. We want you to enjoy the Imagine experience and keep us in mind whenever you think of anything Apple. Your privileged appointment time will enable us to help you decide on the right product best suited for your needs uninterrupted. Get Trained Our association with you extends to much more than selling. We would like to help you set up, get trained and get going on your new purchase. We will transfer your files from your old computer, teach you basics and guide you through advanced projects as your skills grow. We take pride in watching our customers enjoy the products. One-to-one training is a premium charged service. Customised training programs are another exclusive feature of the Imagine store. Business Solutions No matter what kind of business you manage, the executives at the Imagine store can work with you one-on-one. Whether you want to find the right Mac systems for your office, upgrade your network, enhance your business software or use iPod as an incentive – our executives can help you. Our personalised services will guide you with better clarity.

myimaginestore.com

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About Gopal Singha

Experience

Senior Services Engineer (Apple Premium Partner)

Education

Punjab Technical University

Find verified contacts for anyone on LinkedIn