Gopal Rao
ServiceNow Developer | ITSM & ITOM Specialist | Certified System Administrator (CSA) | Certified Implementation Specialist (ITSM) & DISCOVERY
- Role
- Servicenow Developer at Motorola Solutions
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Gopal Rao
Experienced ServiceNow Consultant with over 9 years of expertise in implementing and…
Experience
Servicenow Developer
Dec 2024 — Present · US
Developed and customized ServiceNow platforms, including Service Portals, Catalog Items, and UI elements using various scripting tools. Collaborated with stakeholders to implement and manage ITSM processes, including defining SLAs, notifications, and reporting mechanisms. Managed the Configuration Management Database (CMDB) and Asset Management, ensuring data integrity through data migration, maintenance, and anomaly resolution. Integrated ServiceNow with cloud platforms (AWS, GCP, VMware via CloudBolt) to automate virtual machine deployment and decommissioning.
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