Gonzalo Salgueiro

About Gonzalo Salgueiro

Gonzalo Salgueiro is a Distinguished Engineer at Cisco. He is an established subject matter expert and industry thought leader in AI / Automation, Collaboration technologies, Cloud and IoT. As a Distinguished Engineer, Gonzalo helps shape technical and organizational strategies, leads innovation & automation initiatives, and drives engineering excellence. Gonzalo also provides architectural guidance, technical best practices and design recommendations to many of Cisco\'s largest and most critical customers in support of their AI journey and their digital transformation goals.Gonzalo is an established member of numerous industry organizations and is a regular presenter and distinguished speaker at a variety of technical industry conferences and Cisco events around the world. He currently holds (or has held) various industry leadership roles, including serving on the Board of Directors of both the SIP Forum and the International Society of Service Innovation Professionals (ISSIP), serving as co-chair for numerous IETF Working Groups and SIP Forum Task Groups, and is a member of several IETF Directorates. He is an active contributor to various industry organizations and standardization activities in the IETF, ITU, SIP Forum, etc.After 29+ years of work in networking and real-time communications, Gonzalo has co-authored 4 books, 28 IETF RFCs, numerous industry standards, white papers and academic research papers on various technical topics. He is also co-inventor of 200+ patents (issued & pending) and has contributed to various interoperability and open source development efforts.

Experience

1. Distinguished Engineer

   Cisco

   Jan 2019 — Present · Raleigh-Durham, NC, US

   Technology and innovation leader working in Cisco\'s Customer Experience (CX) Centers group providing strategic thought leadership and technical direction for Cisco\'s muti-billion dollar Customer Experience (CX) portfolio. Technology focus areas are Collaboration, Cloud and IoT with emphasis on services platform automation, IC & analytics to drive efficiencies and customer outcomes.

Education

• University of Miami

  M.S., Physics

  1993 — 1996

• Jacksonville University

  B.S., Physics

  1990 — 1993

Skills

• Sip Forum
• Cisco Devices
• Cisco Certified
• Cisco Voip
• Unified Messaging
• Unix
• Cisco Routing & Switching
• Itu-T
• Lan/Wan
• Programming Languages
• Cisco Ios
• Routing
• Php
• Isdn
• Network Architecture
• Mgcp
• Network Engineering
• C/C++
• Vbd
• H.323
• Windows
• Freemarker
• Video
• Fax Over Ip
• Network Support
• Testing
• Network Design
• Scripting
• Telecommunications
• Javascript
• Web Applications
• Unified Communications
• Tcp/Ip
• Cisco Technologies
• T.38
• Engineering
• T.37
• Cisco Call Manager
• Ip Networking
• Standards Development