Gonzalo Carrillo

About Gonzalo Carrillo

I’m a solutions engineer with 19+ years of experience supporting organizations across telecommunications, VoIP, SaaS, e‑commerce, DevOps training, hospitality/tourism, local government, UCaaS, and digital accessibility. My career has centered on partnering with cross‑functional teams, building strong customer relationships, and guiding clients toward solutions that drive measurable outcomes.I’ve supported mid‑market, enterprise, and EMEA customers, and my commitment and efforts was recently recognized through a 2024 President’s Club award.I’m skilled at understanding customer needs, mapping technology to real‑world use cases, and serving as a trusted advisor in solution design. With professional proficiency in both Spanish and English, strong communication abilities, and a highly collaborative mindset, I bring value to every team and customer engagement.

Experience

1. Solutions Engineer

   Level Access

   Apr 2023 — Present · Raleigh, NC, US

   Winner Circle 2024

Education

• Le Wagon

  Web Deveolpment Full Stack, Coding BootCamp

• North Carolina State University

  Business Adminstration, Marketing

• North Carolina State University

  Bachelor of Science (BS), International/Global Studies

Skills

• Business Strategy
• Salesforce.com
• Business Development
• Marketing Communications
• Strategy
• E-Commerce
• Software Sales
• Social Media Marketing
• Saas
• Marketing Strategy
• Marketing
• Management
• Recruiting
• Prospecting New Clients
• Customer Service
• Customer Relationship Management (Crm)
• Social Media
• Microsoft Office
• Sales
• Ecommunications
• Leadership
• Ecommerce