Juan Gonzalez
- Role
- Ally
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Juan Gonzalez
Experience in leading the adoption and maturing of Service Management standards across…
Experience
Present
Education
Texas A&M University-Kingsville
Bachelor's Degree, Computer Information Systems
2002 — 2006
Universidad Complutense de Madrid
International Business
Skills
- Business Process Improvement
- Hp
- Training
- Process Improvement
- IT Strategy
- Process Management
- Microsoft Office
- Virtualization
- Service Delivery
- Customer Service
- Problem Management
- Data Center
- Active Directory
- Itil V3 Foundations Certified
- Incident Management
- IT Service Management
- Management
- Itil
- Change Management
- IT Management
- Leadership
- Process Flow Documentation
- Business Process
- Vendor Management
- IT Operations
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