James Gonzalez

Software Developer | CS @ UHCL | ColorStack | SHPE

Role
Call Center Representative at Houston Methodist
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Call Center Representative

    Houston Methodist

    Mar 2018 — Present

    Applied strong communication and interpersonal skills to build rapport with patients, physicians, and staff, resolving referral issues with empathy and critical thinking.Regularly used Epic, a leading electronic health record software, to manage patient information, extract and analyze healthcare data, identifying trends to inform decision-making.

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James Gonzalez — Call Center Representative at Houston Methodist in Houston, TX, US | Unifers