Gonenc Gokcay

About Gonenc Gokcay

Results-driven professional with 7 years of Product Management experience and a Startup co-founding background. Specialized in developing customer-facing products and data analytics. Demonstrated achievements include a 27% conversion rate increase in only 1.5 years at an E-commerce website. Additionally, successfully reduced monthly customer churn from 7.1% to 2.4% in a subscription-based SaaS mobile app.

Experience

1. Digital Product Manager

   tms

   Mar 2024 — Present

   As a Senior Product Manager, I am responsible for implementing one of the sector\'s leading cloud-based procurement software solutions into TMS-Havi’s workflow, while ensuring integration with other systems such as ERP, Specification Management, and Market Data Analytics tools. The implementation spans Contract Lifecycle Management, Source-to-Contract, and Supplier Relationship Management modules, requiring collaboration with Sourcing, Product Development, Supply Chain Management, Legal, and Data & Analytics teams across the company.I coordinate the alignment of roadmaps across different development teams and oversee technical data mapping for API integration. I gather business requirements through workshops and end-user interviews, create User Stories and Acceptance Criteria, and conduct end to end User Acceptance Testing. Additionally, I am involved in end-user training and providing customer support for administrative issues.

Education

• Istanbul Technical University

  Bachelor's degree, Mechanical Engineering