Goncalo MacIel
Director of Professional Services, Delivery, and Support | Driving AIOps and Digital Transformation in the Telecommunications Industry
- Role
- Director of Professional Services, Delivery & Support at VIAVI Solutions
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Goncalo MacIel
Over 15 years of experience supporting C-level executives in implementing customer-focused IT solutions, including AIOps platforms, and data visualization tools utilized by mobile telecom operators for customer data monetization.A seasoned trilingual executive with a proven track record in building and overseeing diverse, remote teams while successfully executing multimillion-dollar projects within the telecommunications sector.
Experience
Director of Professional Services, Delivery & Support
Aug 2024 — Present · Atlanta, GA, US
Promoted to Director
Education
Chalmers University of Technology
Master of Science, "Digital Communications Systems and Technology"
2003 — 2004
University of Warwick - Warwick Business School
Master of Business Administration - MBA
Faculdade de Engenharia da Universidade do Porto
Electrical and Computers Engineering - Specialization in Telecommunications and Computers
1999 — 2004
Skills
- Rf
- Managed Services
- Bss
- Wireless
- Core Network
- Optimization
- Integration
- Voip
- Iptv
- Lte
- Open Source Software
- Telecommunications Engineering
- Hspa
- Project Planning
- Start-Ups
- Mobile Communications
- Microwave
- Account Management
- Fiber Optics
- Ip
- Network Engineering
- Gprs
- Vas
- Gsm
- Rf Engineering
- Product Management
- Transmission
- 3g
- Cellular Communications
- Edge
- 4g
- Mobile Devices
- 2g
- Rollout
- Sdh
- Mobile Technology
- Wcdma
- Umts
- Nsn
- Telecommunications
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