Gomathi Nayagam
Partner - AI Defined Software led digital transformation @ ServiceNow India | BFSI Industry
- Role
- Sr Account Director - Strategic Clients, Private Banks at ServiceNow
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Gomathi Nayagam
With over 25 years of experience, I specialize in enabling AI-driven transformations for India\'s BFSI sector. I partner with leading banks, financial institutions, and insurers to accelerate their digital transformation journey. I am passionate about helping financial institutions reimagine their operations and deliver exceptional customer experiences- Partner with CXOs and digital leaders to modernise workflows across IT, operations, and customer service- Enable BFSI organisations to strengthen risk and compliance frameworks through automation and real-time insights- Drive AI-powered innovation that enhances agility, resilience, and operational efficiency- Help institutions deliver connected experiences by integrating front, middle, and back-office processesAt ServiceNow, I empower clients to optimize core business processes through cutting-edge Business Applications and Generative AI, focusing on measurable outcomes such as cost-to-income optimization, revenue growth, and customer-centric innovations. My mission is to collaborate with clients and partners to co-innovate solutions that elevate employee engagement, enhance customer experiences, and accelerate market differentiation. Feel free to reach out:+91••••••••59 g••••••••@servicenow.comLet’s collaborate to make your digital transformation journey a success.Views expressed here are my own and do not necessarily reflect those of my organization.
Experience
Sr Account Director - Strategic Clients, Private Banks
Nov 2025 — Present · Mumbai, IN
Education
Madurai Kamaraj University
MBA, Marketing
1997 — 1999
Manonmaniam Sundaranar University
Bachelor of Science (B.Sc.), Physics
1994 — 1997
Skills
- Direct Sales
- Storage
- Business Alliances
- Channel Partners
- Solution Selling
- Sales
- Key Account Management
- Program Management
- Product Management
- Strategic Planning
- Customer Relationship Management (Crm)
- Team Management
- Management
- Partner Management
- Channel
- Crm
- Business Development
- Vendor Management
- Managed Services
- Selling
- Cloud Computing
- Social Innovation
- Saas
- Go-to-Market Strategy
- Pre-Sales
- New Business Development
- Account Management
- Enterprise Software
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