Goldy Patel

Lead - Product Manager - Payments @Bajaj Finserv

IN

Pioneering the development of a new age digital wallet in India, crafting a comprehensivesolution catering to the diverse payment requirements of both banked and non-bankedcustomers.Orchestrating the establishment of a multifunctional super app, integrating UPI, QRPayments, Fastag, Gift card, IMPS, Bill payments & Recharge, and Customer KYCfunctionalities within the wallet framework.Formulating product strategy, envisioned a roadmap, and managing the product vertical,conducting in-depth customer and market research, soliciting feedback, analyzing usagepatterns, and performing competitive assessments.Spearheading the creation, maintenance, and re/prioritization of the product backlog,aligning implementation with user value and time considerations.Facilitating release planning, sprint planning, and retrospectives, while also taking charge oftask creation and story writing.Conducting Successfully made informed product management decision by conducting usertesting sessions, conducting market research, and gaining insights into customer experience.Strengthened cross-departmental collaboration by streamlining communication channels,leading a team of 7 professionals, and prioritizing product development projects

Amity University

Master of Business Administration (M.B.A.)