Michael G.
Infrastructure Operations Engineer | Mentor & Trainer | Arcade Enthusiast
- Role
- Infrastructure Operations Engineer at Illinois Valley Community College
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Michael G.
Infrastructure Operations Engineer, and former help desk support specialist with over several years of Technical Support and Training experience. Dedicated to helping others, driven to exceed client and company expectations, and able to quickly build rapport with diverse groups ranging from vendors, end users and senior management
Experience
Infrastructure Operations Engineer
Illinois Valley Community College
Feb 2026 — Present · Oglesby, IL, US
Education
Waubonsee Community College
Computer Support
2009 — 2012
Rasmussen University
IT Management
2015
Skills
- Canvas
- Information Technology
- Computer Security
- Voicethread
- Active Directory
- Windows Server
- Computer Hardware
- Cisco Call Manager
- Blackboard
- Microsoft Office
- Angel Lms
- Computer Proficiency
- Microsoft Exchange
- Technical Support
- Windows 7
- Kaltura Mediaspace
- Leadership
- Cisco Unity Connections Manager
- Customer Service
- Training
- System Administration
- Call Centers
- Engage Lms
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