Golda G.

Elite Consignment Executive @The RealReal

Fort Lauderdale, FL, US

Manage a portfolio of clientele that brought in over in revenue.• Engage established consignors and evaluate their portfolio of high value products.• Consistently provide customer relation management and assist in the transition of new consignors to the RealReal customer base. This leads to a higher rate of return for the customers’ products as well as a higher AUR (Average Unit Retail). • Currently responsible for a customer base of over 1,100 clientele in South Florida.• Achieved 120% rolling average for monthly quotas for 2020 and 2021 including a 133% average for December 2021 with an average of 45 new accounts per month.• Salesforce CRM Power User and assistant to entire team including leadership. • Mentor to new hires. Refer new clientele to account specialists. Peer mentor to 5+ employees and improved performance in three employees by over 100%. • Expert assessor in the following brands, included but not limited to in regard to product lines and features; Chanel, Chanel, Hermès, Louis Vuitton, Gucci, Christian Dior, Rolex, Audemars Piguet, off white c/o Virgil Abolof, Tom Ford, Celine, Moncler,Golden Goose• Responsible for over 800 new accounts added to TheRealReal clientele base within the first 30 months of employment.

Nova Southeastern University

Master's degree, Business Administration, Management and Operations

New York University

Bachelor's degree, Journalism