Gokul Pothirajan
- Role
- Senior Product Consultant - Enterprise Onboarding at Freshworks
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Gokul Pothirajan
I\'ve worked in solutions consulting, presales, embedded, IoT technologies, development…
Experience
Senior Product Consultant - Enterprise Onboarding
Apr 2020 — Present
Project lead in a professional services team serving North America where I solutioned business systems by engaging with stakeholders from C Suite - ICs for creating efficient solutions to improve and solve problems around customer facing business operations using Freshworks\' Suite of softwares\\\\n\\\\n Created proof of concepts & deployed end to end solutions for Freshworks’ products\\\\n Consulted on best case practices and drove decisions on business processes\\\\n Architected and developed on cloud offerings, designed integrations & web services.\\\\n Created custom ETL solutions enhancing data migration resulting in 75% reduction in time\\\\n Created custom tool to accelerate customer onboarding process by up to 40%\\\\n Designed wireframes & flowcharts of complex integrations & data structures for enterprise applications\\\\n Obtained deep knowledge of companies in various Industry verticals & their operation\\\\n Operated as Project lead & tracked progress of key actions & milestones\\\\n Created & optimized processes for projects, Identifying areas for KPIs and addressed them\\\\n Communicated with stakeholders on product briefs, project updates and escalations.\\\\n Collaborated across sales, product, engineering and support\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
SRM IST Chennai
Bachelor of Technology (B.Tech.)
2013 — 2017
The PSBB Millennium School
Higher Senior Secondary
2006 — 2012
Garden International School
Primary
2000 — 2006
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