Gokulakannan A

Business Analyst @Tata Consultancy Services

Chennai, IN

Act as a liaison between business stakeholders, technical teams, and clients todocument detailed requirements for IT services and business consulting projects,ensuring alignment with business objectives. Lead business process analysis and optimization efforts, identifying gaps and areas forimprovement, and proposing solutions that drive efficiency. Facilitate Agile-Scrum ceremonies and manage product backlogs to prioritize featuresbased on customer needs and business value. Work closely with stakeholders to define and refine projectvision, strategy, and execution, ensuring business goals are met. Drive business development efforts by collaborating with the sales team to identifyclient pain points, converting them into actionable project initiatives. Spearhead initiatives to enhance product development and client satisfaction, ensuringsolutions are both technically sound and aligned with business goals.Key Achievements: Played a critical role in the successful delivery of key projects within the IT servicesand business consulting domain, directly contributing to client satisfaction andbusiness growth. Awarded the Elevate Wings Award (Aug 2023) for excellence in business skills, andthe Special Initiative Award (June 2023) for outstanding contributions tooperational improvement.

Pondicherry Engineering College

B.Tech, Electronics and instrumentation