Gokul Dutt

Senior Sales Coordinator @Satguru Travel and Tourism Services

Gurugram, IN

Managing International Chauffeur Drive Services :• Prepare and share quotations for Global Chauffeur Drive services based on client requirements.• Ensure competitive pricing and adherence to company policies while finalizing deals.• Keep track of pricing strategies and coordinate with the clients.• Act as the primary point of contact for clients, handling inquiries and service requests.• Maintain strong relationships with existing and potential customers.• Coordinate with corporate clients, travel agencies, and individual customers for bookings.• Maintain a database of inquiries, leads, and client interactions for follow-ups.• Generate and analyze sales reports to track performance and identify opportunities.• Stay updated on industry trends, competitor rates, and customer preferences.• Provide insights to improve services, pricing, and customer satisfaction.• Support marketing campaigns and promotional activities for business growth.Managing New Country Onboarding Projects:• Oversee the process of launching car rental services in new countries.• Coordinate with internal teams and external partners for seamless onboarding.• Ensure compliance with local regulations and company policies.• Set up pricing structures, booking systems, and operational workflows for new markets.• Monitor the progress of new projects and resolve any challenges during implementation.Market Research Responsibilities:• Conduct research on industry trends, competitor pricing, and customer preferences.• Analyze market demand and identify potential opportunities for expansion.• Gather insights on customer feedback and service expectations to enhance offerings.• Monitor new developments in the car rental industry, including technology and policy changes.• Support decision-making by providing data-driven reports and recommendations.

State institute of hotel management, Hamirpur (H.P.)

Bachelor's in Hotel & Hospitality Administration, Business Administration, Management and Operations

Indira Gandhi National Open University

Diploma of Education, Tourism and Travel Services Management