Gokul Chandran

About Gokul Chandran

Learning is everything and everyday is a new chapter. In my first phase of carrier, I have learned a wide variety of professional level administrative support duties involving accounts, policies, procedures, planning, contracts, facilities, systems, equipment and so on. 2 years of administrative jobs helps me to attain a good level of knowledge in administrative department. Level 2 of my career diverted to the new atmosphere of MNC culture and the first multi national firm which I worked was Wipro. Here, I learned new culture, new people, new process and new prospectus of life. Anti Money Laundering help me to Investigates, monitors and manages suspicious financial activity. To ensure all AML requirements are strictly followed, and to prevent businesses, companies, entities, or institutions from being subject to regulatory compliance issues from governing bodies. Perform AML investigations and compliance reviews (on-boarding and maintenance) in conjunction with regions, particularly in relation to Low-Risk & High-Risk customers concerning fraud Conduct Risk base on CDD/EDD requirements to determine the entity category and risk level. Currently, I am working as a Senior Risk and complaints analyst at PayPal India Private Limited and I Identify and analyse the areas of potential risk threatening the assets, earning capacity or success of organisations in the industrial, commercial or public sector. Responsible for predicting change and future trends, as well as forecasting cost to the organisation. Monitor real time queues and identify high risk transactions within the business portfolio. Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.My specialities include good understanding of AML and CTF framework, Good amount of knowledge in AML monitoring and screening, Strong research and analytical skills and Customer Satisfaction.

Experience

1. Manager

   EY

   Aug 2025 — Present · Bengaluru, IN

   Team Leadership & Management: Leading a team of 19 professionals, driving performance, productivity, and quality through coaching, mentoring, and continuous feedback.Risk & Compliance Expertise: Conducting in-depth reviews of high-risk clients and transactions, ensuring compliance with global AML/BSA regulations.Quality Assurance: Acting as QC Lead, ensuring accuracy and adherence to firm-wide compliance standards, and mitigating regulatory risk.Cross-Functional Collaboration: Partnering with global stakeholders to deliver seamless remediation, investigations, and reporting.Process Improvement: Implementing workflow efficiencies, enhancing queue management, and improving case closure timelines.Key Achievements:Successfully supported extension of the project for consecutive years through consistent delivery.Spearheaded training and cross-skill initiatives, upskilling new hires and improving team productivity.Recognized for risk management, quality assurance, and mentoring team members towards career progression.

Education

• Indian Institute Of Business Management And Studies

  Master's degree, Banking and Financial Support Services

  2019 — 2021

• DePaul Institute of Science & Technology

  Bachelor's degree, Business/Commerce, General

  2013 — 2015