Akanksha Godiyal

Customer satisfaction and Excellence

Role
Senior Customer Experience Manager at Schneider Electric
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Akanksha Godiyal

Passionate about delivering exceptional customer experiences and driving advocacy. With a proven track record in building strong client relationships and ensuring customer success, I thrive on being the voice of the customer within the organization.Along with dedicated project management skills with a passion for delivering results and exceeding expectations. Experienced in leading cross-functional teams, managing project life cycles, and driving successful outcomes. Driven supply chain professional with a focus on optimizing processes, enhancing efficiency, and ensuring seamless operations.End to end project management experience deploying the data Analytics, Customer Satisfaction and Voice, Delivery improvement projects in Global Supply Chain - India, Middle East Africa, South America, Pacific and East Asia in Schneider Electric

Experience

  1. Senior Customer Experience Manager

    Schneider Electric

    Jun 2025 — Present · Gurugram, IN

Education

  • Delhi University

    Bachelor of Commerce - BCom, Accounting and Business/Management

    2018 — 2021

  • Symbiosis Centre for Distance Learning

    Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management

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Akanksha Godiyal — Senior Customer Experience Manager at Schneider Electric in Mumbai, MH, IN | Unifers