Godfrey Bonsu

About Godfrey Bonsu

As a Program Management Consultant at Deloitte\'s Enterprise Performance and Strategy practices, I leverage my B.A. in Business Administration from Towson University and my expertise in FinTech to deliver innovative solutions for my clients. I have over 5 years of experience in end-to-end program/project management life cycles, management consulting, business strategy, workplace transformation and technology implementations.I am passionate about making a positive impact on society through diverse and ethical experiences. I have led and contributed to several key global initiatives, such as developing a new virtual client closure process, implementing a COVID-19 Telehealth work, and migrating a new Workplace Transformation software. I have also helped increase partner engagement, new work, and productivity for the business through data analysis, market research, and CRM reports. I aspire to be a leader in Project Management who can help organizations and people achieve their highest potential.

Experience

1. Senior Program Manager

   德勤

   Mar 2021 — Present

   Driving execution of program backlog and key global initiatives by partnering with cross-functional strategy teams to influence, implement, extend, manage, and evolve operational processes and models.• Developing new virtual client closure process to replace the manual process, in response to the COVID-19 pandemic, reducing time to close a project by over 40%.• Leading team to COVID-19 Telehealth work implementation producing a multi-billion-dollar award for the firm.• Capitalizing successful strategies to promote profitability and development in line with business objectives.• Managing end-to-end life cycle migration and implementation of a new Workplace Transformation software for the Immigrations and Customs Enforcement Agency, resulting in 20% efficiency increase in ICE’s daily user interaction.• Managing improvement of Customer Support tools and workflows that optimized customer experience by 24%.• Leading a team of 8 junior analysts for workplace transformation and remediation efforts for the client’sreconciliation process.

Education

• Towson University

  Bachelor's degree, Business Administration (Finance & Marketing)