Godfrey Nkula
BSc in Healthcare Administration @BYUI|
- Role
- Patient Care Coordinator at Madisonhealth
- Location
- Rexburg, ID, US
- LinkedIn followers
- 500 followers
About Godfrey Nkula
My name is Godfrey and I am currently a student here in BYUI. I am studying to be a Healthcare administrator and BYUI is very hands-on as far as the programme goes. I am aspiring to become a medical officer/CEO for a thriving hospital upon graduating. I enjoy working as an Alumni Engagement Student Director and a student mentor. I furthermore aspire to be more of what I can become and offer a helping hand in my field, especially more in the leadership perspective of things. My primary focus is to be the best asset I can be to any hospital and gain the best experience I can, to be a better instrument to the world. When it comes to demonstrating proficiency in the leadership background in a hospital, I would like to be considered in everything possible as I can be.
Experience
Patient Care Coordinator
Jan 2025 — Present · Rexburg, ID, US
Key ResponsibilitiesPatient Communication-Serve as the primary point of contact for patients and their families-Answer questions and provide updates about treatment plans, appointments, and resources-Ensure patients understand their diagnoses and the next steps in care.Scheduling and Coordination-Schedule appointments, tests, and procedures-Coordinate with multiple healthcare providers and departments to align care-Manage referrals to specialists or other facilities.Administrative Duties-Maintain and update patient records-Verify insurance coverage and assist with billing or authorization issues-Handle documentation related to patient care.Advocacy and Support-Advocate for patients’ needs and preferences-Offer emotional support and guidance, particularly for patients navigating complex treatment plans.Quality Improvement-Monitor the efficiency and effectiveness of care delivery-Gather feedback from patients to improve care processes.Skills and QualificationsInterpersonal Skills: Strong communication and empathy to connect with patients and families.Organizational Skills: Ability to manage multiple schedules, prioritize tasks, and ensure no details are overlooked.Medical Knowledge: Familiarity with healthcare terminology, procedures, and policies.Technical Skills: Proficiency in using electronic health records (EHR) and scheduling software.Problem-Solving: Capacity to handle unexpected issues and find solutions for patient concerns.
Education
Brigham Young University - Idaho
Bachelor of Science in Healthcare Administration
2019 — 2024
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