Gobika Krishnan
Healthcare Operations & Management | Quality & Compliance | Project Management | Data Analysis
- Role
- Operations & Quality at Gleneagles Hospitals, India
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Gobika Krishnan
Healthcare professional with 2 years of experience in hospitals and healthcare startups…
Experience
Operations & Quality
Feb 2025 — Present · Chennai, IN
Analyzed NPS trends and real-time patient feedback to identify service pain points and recommend improvements.2. Managed occurrence reporting, led root cause analysis (RCA), and implemented CAPA to strengthen patient safety and regulatory compliance.3. Led NABH accreditation initiatives by coordinating with Cross-functional departments; managed documentation, stakeholder collaboration, and compliance activities to ensure successful audits.4. Conducted internal quality audits and promoted NABH standards across clinical and non-clinical teams to ensure continuous compliance.5. Collaborated with Cross-functional teams based on patient feedback teams to streamline workflows in case of a process gap.
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