Guillermo Rosales

About Guillermo Rosales

Global Executive in IT, Managed Services & Digital Transformation with over 25 years of experience leading multicultural teams across the Americas, Europe, and Asia. Recognized for aligning technology with business strategy to drive growth, efficiency, and competitiveness in international organizations.Key achievements:Achieved 20% IT costs reduction within 12 months through process automation, spend rationalization and vendor optimization.Transformed IT Asset Management, reducing application footprint, removing redundancies by 80% and improving license assignment efficiency.Implemented governance and PMO frameworks to ensure compliance and accountability.Built high-performance global teams consistently delivering service excellence.Led digital transformation initiatives focused on delivering tangible business value.

Experience

1. VP Business Development - Retail Us and Canada

   Softtek

   Dec 2025 — Present · Austin, TX, US

   Provide innovative solutions that drive value through Softtek\'s Retail VerticalLead P&L and growth at strategic accounts in the Retail Vertical with multicultural service teams in the U.S, Mexico, Brazil, Argentina, India, Spain, and China.Ensure consistent quality, performance, scalability, and operational reliability of Softtek\'s services for the Retail Industry.

Education

• Jack Welch Management Institute

  Executive MBA, Master of Business Administration

  2015 — 2018

• Tecnológico de Monterrey

  Computer Systems Engineering (ISC), Computer Systems Engineering

  1991 — 1995

Skills

• Project Management
• Outsourcing
• Management
• Software Project Management
• Leadership
• Account Management
• Team Leadership
• Business Development
• IT Service Management
• Crm
• Project Planning
• Service Delivery
• Business Analysis
• Vendor Management
• Itil
• IT Management
• Project Portfolio Management
• Business Process
• Process Improvement
• Program Management
• IT Strategy
• Requirements Analysis
• Six Sigma
• Cross-Functional Team Leadership
• Software Development
• Team Building
• Customer Satisfaction
• Integration
• Strategic Planning
• Sales Management
• Business Process Improvement
• Erp
• Sdlc
• Management Consulting
• Cmmi
• Service Planning
• Quality Assurance
• Forecasting
• Saas
• Customer Relationship Management (Crm)