Gmesha Blake

Experience

1. Logistics Specialist

   Epes Logistics Services, Inc

   Jul 2018 — Present

   Act as the liaison between client, carrier, shipper, and receiver while managing the movement of the client’s goods, ensuring that they are picked up, transported, and delivered on time to meet or exceed the client’s expectations. Enter orders for load pick-ups which will provide accurate customer billing and carrier settlements. Responsible for decisions and implementation of pick-up and delivery to ensure customer requirements are met. Responsible for tracking and tracing loads en-route, scheduled for pick-up, and those with delivery status. Work with dedicated carriers to ensure commitments are met. Support other Logistics Coordinators as work balance changes to ensure that each and every opportunity is maximized. Resolve customer concerns and complaints and develop action plan to reduce service failures.

Education

• Claflin University

  BS, Business Administration

  2005 — 2009

• University of Phoenix

  MBA, Master's of Business Administration

  2011 — 2012