Glynis Smith Ed. D.

About Glynis Smith Ed. D.

Workforce & Higher Education Strategist specializing in educational technology, institutional performance, and adult learning systems. With over a decade of experience across workforce development, enrollment management, career services, and program operations, I operate at the intersection of policy, technology, and student success.My work centers on strengthening institutional outcomes through strategic program design, CRM/LMS integration, compliance-informed operations (WIOA, FERPA, ACCET), and data-driven performance improvement. I have led initiatives that increased placement outcomes, improved engagement metrics, and streamlined operational workflows across higher education and workforce environments.As an Ed.D. Candidate in Educational Technology, my research and practice focus on technology adoption, adult learner engagement, and systems-level leadership. I am particularly interested in how institutions and workforce systems can leverage EdTech to scale impact while maintaining compliance and equitable access.Core Areas of Expertise:• Workforce Systems & WIOA Performance Strategy• EdTech Implementation & LMS/CRM Optimization• Institutional Performance & Student Success Metrics• Program Operations & Cross-Functional Leadership• Employer & Community Partnership DevelopmentI am driven by one question: How can institutions design smarter systems that expand opportunity and improve measurable outcomes for adult learners?If you’re building technology or programs that serve higher education or workforce ecosystems, let’s connect.

Experience

1. Career Advisor Workforce Development (Wioa)

   Equus Workforce Solutions

   Dec 2025 — Present · NV, US

   Deliver WIOA-funded workforce services within state-administered systems, ensuring compliance with federal eligibility, documentation, and performance standards.• Manage participant case records through EmployNV and state workforce case management systems (WORCS), aligning service delivery with measurable employment outcomes.• Track engagement, training enrollment, and placement data to support federal performance metrics and reporting requirements.• Collaborate with employers and training providers to align workforce pathways with labor market demand.• Identify process inefficiencies within service workflows and recommend improvements to enhance participant conversion and retention.

Education

• Workforce180

  Case Management Program 1 Certification , Case Management

  2020

• University of Phoenix

  Master of Education - MEd, Adult and Continuing Education and Teaching

• University of Phoenix

  Doctor of Education - EdD, Adult and Continuing Education and Teaching

• Concorde Career Colleges

  Medical Assistant , Medical/Clinical Assistant

  2002 — 2002

• California State University, Northridge

  Bachelor of Science (BS), Family and Consumer Sciences/ Consumer Affairs

  2008 — 2012

• Los Angeles City College

  Associate's degree, English Language and Literature, General

  2006 — 2008