Gloria Serafini
Senior Product Manager Yoox @Yoox Net-A-Porter
Bologna, IT
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2022 — Present
Senior Product Manager Yoox @Yoox Net-A-Porter
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Bologna, IT
EDUCATION
2016
Gruppo LEN Formazione
Master in Social Media Marketing, Social Media Marketing
2016 — 2018
Bologna Business School
Master of Business Administration (M.B.A.)
2016
Alma Mater Studiorum – Università di Bologna
Master of Arts (MA), Conference Interpreting
2009 — 2012
Alma Mater Studiorum – Università di Bologna
Bachelor of Arts (BA), Intercultural and Linguistic Mediation
2010 — 2011
"Institut de Traducteurs et Interprètes" in Brussels, Belgium
Bachelier en Traduction et Interprétation (BA - Translation and Interpreting)
SKILLS
Public SpeakingCustomer Relationship Management (Crm)E-CommerceDigital PRIntercultural CommunicationBrand ManagementUser ExperienceMarketing StrategyPersonal BrandingKey Account DevelopmentDigital TransformationTranslation and InterpretingClient ServicesBrand DevelopmentEnglishProject CoordinationMarketing CommunicationRebrandingSocial Media MarketingStrategic Marketing ConsultancyBusiness StrategyDigital MediaBrand StrategyMarketingBrand ImplementationPress RelationsClient RelationsAccount ManagementComunicazione InterculturaleBranding & IdentityFrenchBrand AwarenessCustomer SatisfactionProduct Information ManagementStrategic PartnershipsCustomer RetentionProject ManagementCustomer SupportLuxury Brand MarketingInterpretariato
ABOUT GLORIA SERAFINI
Omnichannel Project Manager - Online Flagship Stores at YOOX NET-A-PORTER GROUP
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