Gloria Liu
Technology & Product Leader | CRM, ERP & Enterprise Platforms | Platform Design · Ops Automation · Scalable GTM Execution | Ex-Tesla
- Role
- Product Management, Ecommerce and Enterprise System at Lucid Motors
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Gloria Liu
With over 10 years of experience, I specialize in driving e-commerce and enterprise…
Experience
Product Management, Ecommerce and Enterprise System
May 2021 — Present · San Francisco, CA, US
Own product strategy and execution for a suite of sales, delivery, and revenue-focused products spanning CRM, ERP, Retail Systems, scheduling, and internal tools. Define product vision, success metrics, and roadmaps to solve complex business problems, align cross-functional teams, and drive measurable outcomes across customer-facing and operational workflows.Key Product Areas:• System integrations – Connected Salesforce with SAP (Finance and HR modules) to automate post-delivery workflows (PGI, invoicing, revenue recognition) and enable multi-resource scheduling through HR data integration• Retail experience platforms – Built lead capture tools and customer-facing scheduling flows to bridge in-store interactions with digital CRM journeys• Salesforce product architecture – Customized and deployed Revenue Cloud to support complex CPQ and ordering across B2C, B2B, and B2B2C models• Sales funnel optimization – Designed and operationalized lead-to-order conversion flows, improving forecast visibility and conversion rates• Delivery operations transformation – Digitized and automated handoff processes, reducing manual effort and increasing delivery accuracy across field teams
Education
七宝中学
High School Diploma
Fachhochschule Lübeck
Bachelor's Degree
East China University of Science and Technology
Bachelor of Engineering (BEng)
The University of Hong Kong
Master's Degree
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